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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Hervey

September 15, 2026

5  out of  5
rating by Linda Hervey
"I have been with State Farm for many years and have always received prompt service and professional customer service. I have never had any complaints or nonproductive support. I'm Pleased with the service that I have received so far. Thank You, State Farm Insurance Agent -Valerie Drummer and Staffs."
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Jerry Jefferies

September 15, 2026

5  out of  5
rating by Jerry Jefferies
"Thank You for your help Rubi! Valerie and the team are always
there when we need you. Keep up the good work."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Valerie Tichy-Drummer’s team. "
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Miguel Torres

September 15, 2026

5  out of  5
rating by Miguel Torres
"Always nice ,
Helpful n knowledgeable."
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Conching M

September 14, 2026

5  out of  5
rating by Conching M
"I needed to make some changes to my policies. I was greeted warmly and all my needs were addressed and handled in a timely manner."
We responded:
"Hi Conching, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Hemet.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Valerie Tichy-Drummer "
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Teri Carter

September 14, 2026

5  out of  5
rating by Teri Carter
"Courteous, smart, through and nice!"
We responded:
"Hi Teri, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Valerie Tichy-Drummer’s team.  Please reach out to us if any questions come up!  - Valerie Tichy-Drummer’s Insurance Team "
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Ana Gomez

September 11, 2026

5  out of  5
rating by Ana Gomez
"Thank you for always helping! Making everything go smoothly, great customer service!!! Always going above and beyond to help your customers!!! Thank you!!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Hemet to know you had such a great experience with us. "
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lashawn Klos

September 11, 2026

5  out of  5
rating by lashawn Klos
"Such a helpful and attentive office!"
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Danna

September 11, 2026

5  out of  5
rating by Danna
"This office is customer service oriented. I highly recommend them."
We responded:
"Danna, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Hemet insurance team! - Your State Farm Agent, Valerie Tichy-Drummer "
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R U B E N A N G E L

September 11, 2026

5  out of  5
rating by R U B E N A N G E L
"Great experience everyone was kind, helpful ,fast , and great at explaining everything 10/10"
We responded:
"Thank you so much for your wonderful feedback of us here at Valerie Tichy-Drummer’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Valerie Tichy-Drummer’s Insurance Team "
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colleen mettler

September 11, 2026

5  out of  5
rating by colleen mettler
"She was lovely and made me feel comfortable. She got me processed quickly. Thank you

Fire INS still over priced.."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Hemet to know you had such a great experience with us. "
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Burnshell Pomares

September 10, 2026

5  out of  5
rating by Burnshell Pomares
"I love this office. I have been with them for years. I started with Heather and she was amazing. Valarie, Rebecca has also been wonderful and I am never leaving."
We responded:
"THANK YOU, Burnshell, for this wonderful review. I'm so happy you are happy with my office! Best wishes, Valerie Drummer"
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carlos Avila

September 9, 2026

5  out of  5
rating by carlos Avila
"excellent service, servicio muy bueno digno de State Farm Insurance"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Elena Davila

August 31, 2026

5  out of  5
rating by Elena Davila
"I had a great experience working with Rebecca at State Farm. She was very patient and took the time to explain different insurance options for my car. I really appreciate her knowledge, patience, and friendly customer service. Thank you Rebecca!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Giselle Frias

August 27, 2026

5  out of  5
rating by Giselle Frias
"I had such a great experience working with Rubi! She helped me get both my life insurance and car insurance, and made the whole process so easy. She was very helpful, patient, and took the time to explain everything to me and answer all of my questions. I really appreciated how professional and kind she was throughout the entire process.I definitely recommend Rubi to anyone looking for help with their insurance needs!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Hemet to know you had such a great experience with us. "
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Angel Matias

August 27, 2026

5  out of  5
rating by Angel Matias
"I appreciate the help I receive every time I need assistance Rubi has always given me excellent customer service , she always has the answer I need for whatever question involving my policy and constantly helps out thank you Rubi"
We responded:
"Thanks so much for the amazing review, Angel! We really appreciate your support here in Hemet. Just reach out anytime if you need us - we’re here for you. "
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Ryan Phipps

August 26, 2026

5  out of  5
rating by Ryan Phipps
"I have been with Valerie at State Farm insurance for a little bit over 2 decades. Valerie and her staff have always been very helpful, Alma is always on point ready to resolve any issues. I totally recommend State Farm insurance to all my family and friends."
We responded:
"Thank you for the 5-star review of Valerie Tichy-Drummer’s team - we really appreciate your kind words! "
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Nita Benedict

August 26, 2026

5  out of  5
rating by Nita Benedict
"ALMA IS SUCH AN ASSET TO YOR COMPANY. SHE ALWAYS FOLLOWS THROUGH WITH WHATEVER I NEED. SHE IS SO FRIENDLY AND HELPFUL."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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David Haralson

August 25, 2026

5  out of  5
rating by David Haralson
"Vanessa was very helpful and efficient Thank you Drummer Insurance."
We responded:
"Thank you so much for your wonderful feedback of us here at Valerie Tichy-Drummer’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Valerie Tichy-Drummer’s Insurance Team "
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Daisy Camarena

August 22, 2026

5  out of  5
rating by Daisy Camarena
"Rubi provided great service. Helped me understand how life policies work and was able to inform me about motorcycle insurance."
We responded:
"Thank you so much for the 5 stars, Daisy! We truly appreciate your feedback and are always happy to help whenever you need us. "
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claudia chavez

August 21, 2026

5  out of  5
rating by claudia chavez
"So grateful for the girls there. Especially Rubi for helping with my insurance situation. You all really came thru I am so grateful for the assistance provided by the team. Specifically, I wanted to express my appreciation for the help received regarding my insurance situation. The support offered was truly invaluable. It's reassuring to know that such dedicated individuals are available. Their efforts made a significant difference. I am very thankful for their willingness to go above and beyond. This level of service is commendable and greatly appreciated. Thank you again Rubi"
We responded:
"claudia, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Valerie Tichy-Drummer and Team "
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Diane Miller

August 20, 2026

5  out of  5
rating by Diane Miller
"Alma was very personable yet professional in filing my claim to repair/replace my car window which was shattered by vandalism which I discovered on the morning of Wed 8/19/2026. Alma referred me to the company that can repair"
We responded:
"Thank you so much for the 5 stars, Diane! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Melinda Corea

August 20, 2026

5  out of  5
rating by Melinda Corea
"I contacted my State Farm office for some information about a premium increase, and having my odometer reading submitted to underwriting in hopes that It will lower my premium somewhat. Valerie was very nice to deal with. She gave me a lot of information and it was very helpful. She submitted the information to underwriting and will contact me back with the response. She was very patient and we discussed several things during our conversation. I did not feel rushed, and Valerie gave me the courtesy of giving me enough time to answer all my questions."
We responded:
"Wow, thank you for the 5-star review, Melinda! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Cindy Dudley

August 19, 2026

5  out of  5
rating by Cindy Dudley
"Rebecca always goes above and beyond to answer my questions and help make any policy changes needed. I would recommend this office over and over."
We responded:
"Hi Cindy, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Valerie Tichy-Drummer, Your State Farm Agent "
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Pancho Rodriguez

August 18, 2026

5  out of  5
rating by Pancho Rodriguez
"Very good service"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Anthony Roquemore

August 17, 2026

5  out of  5
rating by Anthony Roquemore
"She was very helpful and efficient. I really appreciate The way she helped me out"
We responded:
"Thank you so much for the 5 stars, Anthony! We truly appreciate your feedback and are always happy to help whenever you need us. "