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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christy Hardy

November 4, 2025

5  out of  5
rating by Christy Hardy
"All of the ladies super nice they work with you so far the best insurance rates I have found been with them a long time!"
We responded:
"Thank you for the great review, Christy! I agree with you - I have a terrific team that really cares about our customers. I really appreciate your business, too. Best wishes, Valerie Tichy-Drummer"
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Nancy Alain

October 31, 2025

5  out of  5
rating by Nancy Alain
"very courteous and thorough. I appreciate her thoughtfulness and follow up with me. Thanks so much."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joell Kaintan Nanbo

October 26, 2025

5  out of  5
rating by Joell Kaintan Nanbo
"I started out just having my car insured in 2016. I had such wonderful coverage that I transferred all my vehicles to State Farm. After finding out more about State Farm I changed ALL my Houses to State Farm. THEN I needed small business insurance and NOW have a beautiful bundle of insurance for all my home and business needs. THANK Heather Martinez State Farm staff for your AMAZING WORK! and Agent Valerie Drummer State Farm."
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Linda Hervey

October 25, 2025

5  out of  5
rating by Linda Hervey
"I have been with State Farm for many years and have always received prompt service and professional customer service. I have never had any complaints or nonproductive support. I'm Pleased with the service that I have received so far. Thank You, State Farm Insurance Agent -Valerie Drummer and Staffs."
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Valerie Young

October 23, 2025

5  out of  5
rating by Valerie Young
"Im absolutely satisfied with the great customer service I keep receiving from my agent at State Farm. She has been very kind, responsive and respectful from the first time we spoke. I hight recommend Rebecca Baker from State Farm Insurance in Hemet Ca."
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Juan Sanchez

October 21, 2025

5  out of  5
rating by Juan Sanchez
"Very well informed, very helpful especially Veronica! Super helpful very friendly super awesome"
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Yvonne M Dantzler, MBA, MSL

October 10, 2025

5  out of  5
rating by Yvonne M Dantzler, MBA, MSL
"I needed a quote for renters insurance for one of my clients. I called and the lady that I spoke to was professional and kind. She apologized that they no longer write renters or fire policies, but she went the extra mile and asked me if I would like two other referrals. Extra kind and nice folks. Give these folks a call."
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Jonny Molina

September 18, 2025

5  out of  5
rating by Jonny Molina
"Super helpful and welcoming Answered all my questions and a beautiful big smile Thanks for your help V eronica"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Anne Erikson

September 12, 2025

5  out of  5
rating by Anne Erikson
"Quick assistance with confirming a premium payment and receiving current insurance cards. Thanks."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nita Benedict

September 11, 2025

5  out of  5
rating by Nita Benedict
"ALMA IS SUCH AN ASSET TO YOR COMPANY. SHE ALWAYS FOLLOWS THROUGH WITH WHATEVER I NEED. SHE IS SO FRIENDLY AND HELPFUL."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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David Gutierrez

August 21, 2025

5  out of  5
rating by David Gutierrez
"I definitely would recommend if you need any insurance needs to visit this office everyone was very helpful especially Rubi Sarenana she went above and beyond the call if duty im very thankful for her she took care of all my customer service needs"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dominique Estrella

August 9, 2025

5  out of  5
rating by Dominique Estrella
"Rubi has been so thoughtful in making sure I received everything I needed"
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D D Brown

August 1, 2025

5  out of  5
rating by D D Brown
"I miss her and the team a lot. Glad I am back ☺️"
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Yesenia Silva

July 26, 2025

5  out of  5
rating by Yesenia Silva
"They are amazing."
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B Contreras

July 23, 2025

5  out of  5
rating by B Contreras
"Than you Rubi for all your time and help. I appreciate you helping me find a solution to my concern."
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Jose Garcia

July 9, 2025

5  out of  5
rating by Jose Garcia
"I spoke with the rep Vanessa asking about new car insurance and life insurance and she was super professional and very helpful with all my questions. I’m glad to be able to trust in an insurance company with great customer service as she displayed. Thank you!"
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Yaidira Reyes

June 30, 2025

5  out of  5
rating by Yaidira Reyes
"Great customer services excellent communication skills!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Maria Macias

June 27, 2025

5  out of  5
rating by Maria Macias
"Great customer service very help"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Marcela Bautista

June 24, 2025

5  out of  5
rating by Marcela Bautista
"State Farm staff always offers great customer service. I've been a customer since 2008."
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Christina G

June 20, 2025

5  out of  5
rating by Christina G
"Ruby was/is amazing. She really put me at ease knowing State Farm was working with me. She truly is an angel!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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rapnh

June 11, 2025

5  out of  5
rating by rapnh
"The agent Veronica was familiar with my needs and went above and beyond"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Frank

June 2, 2025

5  out of  5
rating by Frank
"Rubie provided exceptional customer service and went above and beyond as an insurance broker. She ensured that I had a comprehensive understanding of my policy and maintained a professional demeanor. I highly recommend her as your specialist."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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La Poblana Poblana

May 7, 2025

5  out of  5
rating by La Poblana Poblana
"Alma goes above and beyond! Thoroughly on dot with all the requests made short notice and handles it accurately and fast! Only way to go with Statefarm Insurance @ Valery Drummers office👏🏼"
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Maria Craig

May 2, 2025

5  out of  5
rating by Maria Craig
"We have been with Statefarm for over 10 years! They always amaze me with their performance and customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Doug hamby

April 28, 2025

5  out of  5
rating by Doug hamby
"The office of Valerie Tichy- Drummer has continued to provide 5 star service to myself , and my Business for many , many years"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"