Reviews
State Farm® Agent Valerie Tichy-Drummer
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Nita Benedict
November 5, 2026
"ALMA IS SUCH AN ASSET TO YOR COMPANY. SHE ALWAYS FOLLOWS THROUGH WITH WHATEVER I NEED. SHE IS SO FRIENDLY AND HELPFUL."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
jazmine weatherspoon
November 3, 2026
"Only the best, obviously!!!!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Hemet. "
Diana
October 21, 2026
"I was satisfied.Thanks."
We responded:
"Diana, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Lisa
October 19, 2026
"Great visit and information about my current policy. I appreciated her kindness and her thoroughness."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Hemet insurance team. "
Joan Wakefield
October 17, 2026
"Rebecca was very knowledgeable and took her time in explaining a few benefits I did not know of."
We responded:
"Thanks so much for the fantastic rating, Joan! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Jose Vidauri
October 17, 2026
"Very helpful and professional. Quick service."
We responded:
"Thank you for the 5-star review, Jose! We’re proud to serve the Hemet community and truly appreciate your support. "
MiguelAngel Madera
October 15, 2026
"Valerie Tichy-Drummer,I really appreciate her service great customer service,she helped me get a quote And get car insurance,I'm so greatful because it was so clear to me , the type of coverage and explained the full details of policy,such a great agent can't emphasize enough ,thank you state farm and thank you Valerie God bless you.."
We responded:
"Wow, thank you for the 5-star review, MiguelAngel! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Alejandra Torres
October 13, 2026
"They go above and beyond to make sure they give me the best services Rebecca, Valerie, Alma and the rest of the Ladies that works in the office. Very pleased 💯."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Hemet to know you had such a great experience with us. "
Elizabeth C R
October 13, 2026
"Absolutely love the staff here! They definitely care and want to help!"
We responded:
"Elizabeth, thank you for the amazing review! Our Hemet insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Valerie Tichy-Drummer, your State Farm Agent "
David Holguin
October 7, 2026
"I had an awesome experience with Rebecca. She was very helpful with adding my classic car to my insurance policies, Rebecca is knowledgeable and friendly to speak to. Once again, thank you Rebecca"
We responded:
"Thank you for the amazing review, David! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Sandra Mendoza
October 2, 2026
"Friendly and very helpful…"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Hemet to know you had such a great experience with us. "
r lewis
October 2, 2026
"Rebecca was very pleasant and helpful."
We responded:
"r, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Valerie Tichy-Drummer and Team "
Evelyn
October 2, 2026
"I had such a wonderful experience working with Veronica! She was incredibly helpful, patient, and kind throughout the entire process with my car insurance. She took the time to answer all of my questions, explained everything clearly, and genuinely made me feel like she cared about helping me.
Veronica made what could have been a stressful situation so much easier, and I truly appreciate her professionalism and positive attitude. She went above and beyond for me, and I’m so grateful for all of her help. Thank you so much, Veronica! I highly recommend her! 💕"
We responded:
"Evelyn, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Hemet insurance team is always here and happy to help. "
Jean Hanley
September 29, 2026
"Alma Orozco assisted me this morning with our new registration and she provided over the top service. A few hours later, I realized I had transposed a number in the VIN. I emailed Alma, and within less than 5 minutes she had corrected MY error amd issued new cards amd paperwork.
This is why we have been with State Farm all of our driving years. And Valerie Tichy Drummer's office is number 1"
We responded:
"Thank you for the 5-star review of Valerie Tichy-Drummer’s team - we really appreciate your kind words! "
margarita pena
September 29, 2026
"Great representative of State Farm! She never made me feel like a nuisance and she always made sure we were taken care of! Thank you!"
We responded:
"Hi margarita, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Valerie Tichy-Drummer’s team. Please reach out to us if any questions come up! - Valerie Tichy-Drummer’s Insurance Team "
brett misell
September 29, 2026
"These ladies At State Farm Office in Hemethave the biggest heart and they always go with the extra mile. I would highly recommend them absolutely wonderful always laughing always smiling we need that more in life please stop and visit them. You would love them. Sincerely yours Brett Misell."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Hemet. "
Donovan
September 25, 2026
"Great service, resolved my issue and were very supportive!"
We responded:
"Thank you for the 5-star review, Donovan! We’re proud to serve the Hemet community and truly appreciate your support. "
shane purdue
September 23, 2026
"I have homeowners and vehicle insurance. They set an appointment to go over my choices. Very informative and not a sales pitch at all. No claims made."
We responded:
"Thank you so much for the 5-star rating, shane! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Valerie Tichy-Drummer "
1,000 subscribers I need
September 18, 2026
"great!! everything went well, was easy:) good service more than a 5 stars!!"
We responded:
"Thank you for taking the time to leave such a great review, 1,000. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Linda Hervey
September 18, 2026
"I have been with State Farm for many years and have always received prompt service and professional customer service. I have never had any complaints or nonproductive support. I'm Pleased with the service that I have received so far. Thank You, State Farm Insurance Agent -Valerie Drummer and Staffs."
Judith Schonebaum
September 16, 2026
"I have been with this office for about 35 years, and have always received excellent care and attention. I also appreciate that when I make a call, a real human answers the phone - no AI chats!!!!"
We responded:
"Judith, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Jerry Jefferies
September 15, 2026
"Thank You for your help Rubi! Valerie and the team are always
there when we need you. Keep up the good work."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Valerie Tichy-Drummer’s team. "
Miguel Torres
September 15, 2026
"Always nice ,
Helpful n knowledgeable."
Conching M
September 14, 2026
"I needed to make some changes to my policies. I was greeted warmly and all my needs were addressed and handled in a timely manner."
We responded:
"Hi Conching, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Hemet. If you ever need help, we are just a phone call away! - Your State Farm Agent, Valerie Tichy-Drummer "
Teri Carter
September 14, 2026
"Courteous, smart, through and nice!"
We responded:
"Hi Teri, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Valerie Tichy-Drummer’s team. Please reach out to us if any questions come up! - Valerie Tichy-Drummer’s Insurance Team "