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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jose Rodriguezcr dr 59 po bbv

Jose Rodriguezcr dr 59 po bbv

November 7, 2024

5  out of  5
rating by Jose Rodriguezcr dr 59 po bbv
"Great experience very helpful will recommend to friends and family"
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Raul Villa

October 23, 2024

5  out of  5
rating by Raul Villa
"Thank you Rebecca , you we’re really professional and knowledgeable of all your products and answered all of my questions and helping me with a new policy to better git my needs . Please keep doing what you are doing"
We responded:
"Raul, I really appreciate this 5-star review of Rebecca. She does such a wonderful job every day! I'm grateful for your business, too! Best wishes, Valerie Tichy-Drummer"
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Ivan Orozco

October 18, 2024

5  out of  5
rating by Ivan Orozco
"Amazing service friendly staff and reasonable quotes"
We responded:
"Ivan, thank you for taking the time to share your review. Your opinion matters and I really appreciate your business, too! Best wishes, Valerie Tichy-Drummer"
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Laura Lucas

October 18, 2024

5  out of  5
rating by Laura Lucas
"Absolutely love this insurance company. Responds to emails very quickly & Alma is very knowledgeable and great to work with. I highly recommend this insurance company."
We responded:
"Laura, THANK YOU for leaving a 5-Star review for my office. I'm so happy you are satisfied with Alma's service and am grateful for your business! Best wishes, Valerie Tichy-Drummer"
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Joe Williams

September 21, 2024

5  out of  5
rating by Joe Williams
"Good place to do business. I pay my bill and talk to the agents and they real Knowledgeable. To help me save money.Thank you State farm. God bless."
We responded:
"Thank you, Joe, for sharing your positive thoughts about our service. We appreciate you, too! Best wishes, Valerie Tichy-Drummer"
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Raul Flores

August 21, 2024

5  out of  5
rating by Raul Flores
"Excellent service from all people working on this office thank you for your help im recommend this office 💞"
We responded:
"Raul, I'm truly grateful for your recommendation and 5 Star rating! Your business is appreciated, too! Best wishes, Valerie Tichy-Drummer"
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Tracey Morell

August 20, 2024

5  out of  5
rating by Tracey Morell
"They are good People. They solve my insurance problems. I Love working with Mrs. Drummer's Office. Thank You!!!"
We responded:
"Thank you, Tracey, for sharing your experience and giving my office 5 Stars! I really appreciate your business, too. Best wishes, Valerie Tichy-Drummer"
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Cynthia Mondragon

August 5, 2024

5  out of  5
rating by Cynthia Mondragon
"Amazingly kind and very professional customer service I rated them 5 stars cuz I can’t rate them any higher. I will continue to hire them for any future services . Thank you Rebecca you were the best !!!"
We responded:
"Cynthia, THANK YOU for the 5 Star Review and your comments about Rebecca. You are right, she IS the best! We appreciate your business! Best wishes, Valerie Tichy-Drummer"
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Barbara Matlock

July 30, 2024

5  out of  5
rating by Barbara Matlock
"The receptionist is wonderful very helpful kind and considerate I love State Farm"
We responded:
"Thank you, Barbara, for your 5 Star review! Rubi is my "director of first impressions" and she does a wonderful job. I appreciate your business, too! Best wishes, Valerie Tichy-Drummer"
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Rosa Herrera

July 29, 2024

5  out of  5
rating by Rosa Herrera
"I spoke to Veronica today and she was on top of everything. Called me back twice to answer some questions I had which I loved. Answered all my questions correctly and explained anything I didn’t understand. She was very polite. Loved my experience."
We responded:
"Thank you, Rosa, for sharing your experience with Veronica! She really cares! Thank you for your business! Best wishes, Valerie Tichy-Drummer"
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Marissa Torrez

July 25, 2024

5  out of  5
rating by Marissa Torrez
"I had a fantastic experience with this State Farm office and the agents that work there! My agent Heather was kind and helpful; I am very pleased with the service provided! Thank you guys!"
We responded:
"Thank you for your review, Marissa. Your opinion matters to me, as does your business! Best wishes, Valerie Tichy-Drummer"
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Sandra Ezell

July 25, 2024

5  out of  5
rating by Sandra Ezell
"Valerie Drummer's office gives dependable, efficient service. Heather Martinez is a wonderful agent. She is knowledgeable and does her best to save us money on our multiple car policy."
We responded:
"Hi, Sandy. We both know how wonderful Heather is. Thank you for sharing your opinion of her efforts to serve your needs. Best wishes, Valerie Drummer"
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Kevin Harold

July 22, 2024

5  out of  5
rating by Kevin Harold
"I had been with Valerie for over 10 years until I moved out of state. Always the best customer service! Friendly staff and always ready to take care of any issues. I'll miss you guys! Thanks for everything!!"
We responded:
"Kevin, it has been a pleasure being your agent and I wish you all the best! Thank you for the 5 Star Review! Valerie Tichy-Drummer"
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Pennie Lugo

July 19, 2024

5  out of  5
rating by Pennie Lugo
"A huge thank you to Rubi for always being helpful and assisting me with setting up my auto payments and any other things I need"
We responded:
"Thank you, Pennie, for sharing your experience with my office. Rubi is a great example of someone who has a service heart... she really cares! I'm very grateful for your business, too! Best wishes, Valerie Tichy-Drummer"
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Angela yanez

July 11, 2024

5  out of  5
rating by Angela yanez
"Ruby with is always so helpful and courteous! I’ve had nothing but a great experience with Valerie Tichy-Drummer’s office staff."
We responded:
"Thank you, Angela, for your words of appreciation of Ruby. I really appreciate her, too! Thank you for your business and best wishes! Valerie Tichy-Drummer"
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GundaManBatan

July 11, 2024

5  out of  5
rating by GundaManBatan
"There the best there is also they give the beat candy"
We responded:
"Thank you so much for your 5 Star Review! We appreciate your business! Best wishes, Valerie Tichy-Drummer"
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Christy Hardy

July 10, 2024

5  out of  5
rating by Christy Hardy
"All of the ladies super nice they work with you so far the best insurance rates I have found been with them a long time!"
We responded:
"Thank you for the great review, Christy! I agree with you - I have a terrific team that really cares about our customers. I really appreciate your business, too. Best wishes, Valerie Tichy-Drummer"
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Being Marilyn Gail

July 8, 2024

5  out of  5
rating by Being Marilyn Gail
"I'm so glad I have State Farm. Everyone I've ever spoken to has been polite, professional and very efficient. I feel so secure having SF as my insurance company. Thank you SF for always taking care of me."
We responded:
"Hello! We are so grateful to have you as a client, Marilyn! Thank you for the 5 Star Review, too! Best wishes, Valerie Tichy-Drummer"
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Claudia Servin

July 5, 2024

5  out of  5
rating by Claudia Servin
"Veronica was very helpful and patient with all my questions"
We responded:
"Hello, Claudia. Thank you for sharing your experience with Veronica. She really cares. I am grateful for your business! Best wishes, Valerie Tichy-Drummer"
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Judy Smith

July 3, 2024

5  out of  5
rating by Judy Smith
"Very helpful, and knowledgeable.Thank you 🌞"
We responded:
"Thank you, Judy, for the 5 Star Review. I appreciate your business! Best wishes, Valerie Tichy-Drummer"
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shirley miller

June 24, 2024

5  out of  5
rating by shirley miller
"I have never had better customer service anywhere, Everyone at Valerie Drummers Statefarm office in Hemet goes out of their way to be helpful, kind, and sensitive to the customers' needs ..I got a great policy at a price I can afford.. A special shout out for Rebecca , Thank you so much ❤️ 😘"
We responded:
"Shirley - THANK YOU for sharing your satisfaction with my office! I am thrilled to hear that you are very happy, and will pass on the praise to Rebecca, I agree she is wonderful. Best wishes and thank you for your business! Valerie Tichy-Drummer"
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Jeffrey Hughes

May 24, 2024

5  out of  5
rating by Jeffrey Hughes
"Helpful and friendly"
We responded:
"Thank you for taking the time to give us a rating! Best wishes, Valerie Drummer"
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Hector Perez

May 24, 2024

5  out of  5
rating by Hector Perez
"It is a pleasure to speak on State farm my insurance company. The customer service is great, the agents are helpful and encouraging, and I am satisfied with the full service they provide for me. Ruby Is very detailed when explaining everything I ask of, she is a good guide, and very professional. Thank you, State farm you rock."
We responded:
"Thank you so much for this great review, Hector! Customers like you make our job enjoyable and rewarding. Best wishes, Valerie Tichy-Drummer"
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Yuvisela Delgado

May 24, 2024

5  out of  5
rating by Yuvisela Delgado
"Muy amables"
We responded:
"THANK YOU for the 5 Star Review. We care so much for our customers, but it's nice to be acknowledged. Best wishes, Valerie Tichy-Drummer"
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Jennifer Macias

May 21, 2024

5  out of  5
rating by Jennifer Macias
"Rubi is the sweetest. I had many questions about about life insurance policies. Rubi made sure to direct me to someone in that area of of expertise. She also followed up with me to make sure I received the help I needed. This office is great. Rebecca helped me with a life insurance policy.Simple break downs. No hassle/no pressure estimates. I recommend this place."
We responded:
"Thank you for sharing your experience with my office and team members, Jennifer. We care about you and appreciate your business! Best wishes, Valerie Tichy-Drummer"