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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daisy Camarena

Daisy Camarena

August 22, 2026

5  out of  5
rating by Daisy Camarena
"Rubi provided great service. Helped me understand how life policies work and was able to inform me about motorcycle insurance."
We responded:
"Thank you so much for the 5 stars, Daisy! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Daisy Camarena

Daisy Camarena

August 22, 2026

5  out of  5
rating by Daisy Camarena
"Rubi provided great service. Helped me understand how life policies work and was able to inform me about motorcycle insurance."
We responded:
"Thank you so much for the 5 stars, Daisy! We truly appreciate your feedback and are always happy to help whenever you need us. "
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claudia chavez

August 21, 2026

5  out of  5
rating by claudia chavez
"So grateful for the girls there. Especially Rubi for helping with my insurance situation. You all really came thru I am so grateful for the assistance provided by the team. Specifically, I wanted to express my appreciation for the help received regarding my insurance situation. The support offered was truly invaluable. It's reassuring to know that such dedicated individuals are available. Their efforts made a significant difference. I am very thankful for their willingness to go above and beyond. This level of service is commendable and greatly appreciated. Thank you again Rubi"
We responded:
"claudia, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Valerie Tichy-Drummer and Team "
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claudia chavez

August 21, 2026

5  out of  5
rating by claudia chavez
"So grateful for the girls there. Especially Rubi for helping with my insurance situation. You all really came thru I am so grateful for the assistance provided by the team. Specifically, I wanted to express my appreciation for the help received regarding my insurance situation. The support offered was truly invaluable. It's reassuring to know that such dedicated individuals are available. Their efforts made a significant difference. I am very thankful for their willingness to go above and beyond. This level of service is commendable and greatly appreciated. Thank you again Rubi"
We responded:
"claudia, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Valerie Tichy-Drummer and Team "
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Diane Miller

August 20, 2026

5  out of  5
rating by Diane Miller
"Alma was very personable yet professional in filing my claim to repair/replace my car window which was shattered by vandalism which I discovered on the morning of Wed 8/19/2026. Alma referred me to the company that can repair"
Profile photo of Diane Miller

Diane Miller

August 20, 2026

5  out of  5
rating by Diane Miller
"Alma was very personable yet professional in filing my claim to repair/replace my car window which was shattered by vandalism which I discovered on the morning of Wed 8/19/2026. Alma referred me to the company that can repair"
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Melinda Corea

August 20, 2026

5  out of  5
rating by Melinda Corea
"I contacted my State Farm office for some information about a premium increase, and having my odometer reading submitted to underwriting in hopes that It will lower my premium somewhat. Valerie was very nice to deal with. She gave me a lot of information and it was very helpful. She submitted the information to underwriting and will contact me back with the response. She was very patient and we discussed several things during our conversation. I did not feel rushed, and Valerie gave me the courtesy of giving me enough time to answer all my questions."
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Melinda Corea

August 20, 2026

5  out of  5
rating by Melinda Corea
"I contacted my State Farm office for some information about a premium increase, and having my odometer reading submitted to underwriting in hopes that It will lower my premium somewhat. Valerie was very nice to deal with. She gave me a lot of information and it was very helpful. She submitted the information to underwriting and will contact me back with the response. She was very patient and we discussed several things during our conversation. I did not feel rushed, and Valerie gave me the courtesy of giving me enough time to answer all my questions."
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Cindy Dudley

August 19, 2026

5  out of  5
rating by Cindy Dudley
"Rebecca always goes above and beyond to answer my questions and help make any policy changes needed. I would recommend this office over and over."
We responded:
"Hi Cindy, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Valerie Tichy-Drummer, Your State Farm Agent "
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Cindy Dudley

August 19, 2026

5  out of  5
rating by Cindy Dudley
"Rebecca always goes above and beyond to answer my questions and help make any policy changes needed. I would recommend this office over and over."
We responded:
"Hi Cindy, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Valerie Tichy-Drummer, Your State Farm Agent "
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Pancho Rodriguez

August 18, 2026

5  out of  5
rating by Pancho Rodriguez
"Very good service"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Pancho Rodriguez

Pancho Rodriguez

August 18, 2026

5  out of  5
rating by Pancho Rodriguez
"Very good service"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Anthony Roquemore

August 17, 2026

5  out of  5
rating by Anthony Roquemore
"She was very helpful and efficient. I really appreciate The way she helped me out"
We responded:
"Thank you so much for the 5 stars, Anthony! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Anthony Roquemore

Anthony Roquemore

August 17, 2026

5  out of  5
rating by Anthony Roquemore
"She was very helpful and efficient. I really appreciate The way she helped me out"
We responded:
"Thank you so much for the 5 stars, Anthony! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Cathy Shaffer

Cathy Shaffer

August 17, 2026

5  out of  5
rating by Cathy Shaffer
"“Heather” & “Ruby” are the best! No matter what the situation, they’re always kind & patient. I’ve done comparisons & Star Farm is still has the best quote!"
We responded:
"Cathy, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Cathy Shaffer

August 17, 2026

5  out of  5
rating by Cathy Shaffer
"“Heather” & “Ruby” are the best! No matter what the situation, they’re always kind & patient. I’ve done comparisons & Star Farm is still has the best quote!"
We responded:
"Cathy, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Colleen Steiner

August 14, 2026

5  out of  5
rating by Colleen Steiner
"Rubi was very helpful With setting up an appointment For me and setting up someone to call my husband for a windshield replacement. She is really nice to talk with."
We responded:
"Thank you so much for your wonderful feedback of us here at Valerie Tichy-Drummer’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Valerie Tichy-Drummer’s Insurance Team "
Profile photo of Colleen Steiner

Colleen Steiner

August 14, 2026

5  out of  5
rating by Colleen Steiner
"Rubi was very helpful With setting up an appointment For me and setting up someone to call my husband for a windshield replacement. She is really nice to talk with."
We responded:
"Thank you so much for your wonderful feedback of us here at Valerie Tichy-Drummer’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Valerie Tichy-Drummer’s Insurance Team "
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janet layton

August 13, 2026

5  out of  5
rating by janet layton
"Val and her staff are the best. So helpful and nice. Great insurance and people to work with. Always there for me. 👍 tv"
We responded:
"Thank you so much for the 5 stars, janet! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of janet layton

janet layton

August 13, 2026

5  out of  5
rating by janet layton
"Val and her staff are the best. So helpful and nice. Great insurance and people to work with. Always there for me. 👍 tv"
We responded:
"Thank you so much for the 5 stars, janet! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Susan Gibboney

Susan Gibboney

August 11, 2026

5  out of  5
rating by Susan Gibboney
"Everybody I deal with over at State Farm is very nice and always call back in a timely manner to answer. Any questions or solve any problems I have thank you for your help."
We responded:
"Susan, thank you for the amazing review! Our Hemet insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Valerie Tichy-Drummer, your State Farm Agent "
Profile photo of Susan Gibboney

Susan Gibboney

August 11, 2026

5  out of  5
rating by Susan Gibboney
"Everybody I deal with over at State Farm is very nice and always call back in a timely manner to answer. Any questions or solve any problems I have thank you for your help."
We responded:
"Susan, thank you for the amazing review! Our Hemet insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Valerie Tichy-Drummer, your State Farm Agent "
Profile photo of Mike Hardy

Mike Hardy

August 4, 2026

5  out of  5
rating by Mike Hardy
"Heather Always treats my like I'm someone special. IT is hard to
get her on the phone sometimes...but she always takes care of me. If I could only get her to find me some homeowners/fire insurance!!"
We responded:
"Thanks so much for the amazing review, Mike! We really appreciate your support here in Hemet. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Heather Alexander

Heather Alexander

August 4, 2026

5  out of  5
rating by Heather Alexander
"Alma was very sweet. She helped me switch my insurance from my old car to my new car. She was very patient with me while I found what I needed to give her and she was very professional. She also gave me a quote for my new car that I was ALOT lower than I was expecting. Very grateful for that. Thank you so much Alma!"
We responded:
"Heather, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Peter Davison - Music

July 21, 2026

5  out of  5
rating by Peter Davison - Music
"Xlnt company, been with them since 1999. I had some questions today and got all the answers I need! All of the agents are knowlegable and friendly. I had a hit and and they took care of the repairs quickly and it came out perfectly!"
We responded:
"Thank you, Peter, for your positive review and for your loyalty all of these years! I really appreciate your business! Valerie Drummer"