State Farm® Insurance Agent Valerie Tichy-Drummer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elena Davila
August 31, 2026
"I had a great experience working with Rebecca at State Farm. She was very patient and took the time to explain different insurance options for my car. I really appreciate her knowledge, patience, and friendly customer service. Thank you Rebecca!!"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
colleen mettler
August 29, 2026
"She was lovely and made me feel comfortable. She got me processed quickly. Thank you
Fire INS still over priced.."
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Hemet to know you had such a great experience with us. "
Giselle Frias
August 27, 2026
"I had such a great experience working with Rubi! She helped me get both my life insurance and car insurance, and made the whole process so easy. She was very helpful, patient, and took the time to explain everything to me and answer all of my questions. I really appreciated how professional and kind she was throughout the entire process.I definitely recommend Rubi to anyone looking for help with their insurance needs!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Hemet to know you had such a great experience with us. "
Angel Matias
August 27, 2026
"I appreciate the help I receive every time I need assistance Rubi has always given me excellent customer service , she always has the answer I need for whatever question involving my policy and constantly helps out thank you Rubi"
"Thanks so much for the amazing review, Angel! We really appreciate your support here in Hemet. Just reach out anytime if you need us - we’re here for you. "
Ryan Phipps
August 26, 2026
"I have been with Valerie at State Farm insurance for a little bit over 2 decades. Valerie and her staff have always been very helpful, Alma is always on point ready to resolve any issues. I totally recommend State Farm insurance to all my family and friends."
"Thank you for the 5-star review of Valerie Tichy-Drummer’s team - we really appreciate your kind words! "
Nita Benedict
August 26, 2026
"ALMA IS SUCH AN ASSET TO YOR COMPANY. SHE ALWAYS FOLLOWS THROUGH WITH WHATEVER I NEED. SHE IS SO FRIENDLY AND HELPFUL."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ana Gomez
August 25, 2026
"Thank you for always helping! Making everything go smoothly, great customer service!!!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Hemet to know you had such a great experience with us. "
David Haralson
August 25, 2026
"Vanessa was very helpful and efficient Thank you Drummer Insurance."
"Thank you so much for your wonderful feedback of us here at Valerie Tichy-Drummer’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Valerie Tichy-Drummer’s Insurance Team "
Daisy Camarena
August 22, 2026
"Rubi provided great service. Helped me understand how life policies work and was able to inform me about motorcycle insurance."
"Thank you so much for the 5 stars, Daisy! We truly appreciate your feedback and are always happy to help whenever you need us. "
claudia chavez
August 21, 2026
"So grateful for the girls there. Especially Rubi for helping with my insurance situation. You all really came thru I am so grateful for the assistance provided by the team. Specifically, I wanted to express my appreciation for the help received regarding my insurance situation. The support offered was truly invaluable. It's reassuring to know that such dedicated individuals are available. Their efforts made a significant difference. I am very thankful for their willingness to go above and beyond. This level of service is commendable and greatly appreciated. Thank you again Rubi"
"claudia, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Valerie Tichy-Drummer and Team "
Diane Miller
August 20, 2026
"Alma was very personable yet professional in filing my claim to repair/replace my car window which was shattered by vandalism which I discovered on the morning of Wed 8/19/2026. Alma referred me to the company that can repair"
"Thank you so much for the 5 stars, Diane! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Melinda Corea
August 20, 2026
"I contacted my State Farm office for some information about a premium increase, and having my odometer reading submitted to underwriting in hopes that It will lower my premium somewhat. Valerie was very nice to deal with. She gave me a lot of information and it was very helpful. She submitted the information to underwriting and will contact me back with the response. She was very patient and we discussed several things during our conversation. I did not feel rushed, and Valerie gave me the courtesy of giving me enough time to answer all my questions."
"Wow, thank you for the 5-star review, Melinda! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Cindy Dudley
August 19, 2026
"Rebecca always goes above and beyond to answer my questions and help make any policy changes needed. I would recommend this office over and over."
"Hi Cindy, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Valerie Tichy-Drummer, Your State Farm Agent "
Pancho Rodriguez
August 18, 2026
"Very good service"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Anthony Roquemore
August 17, 2026
"She was very helpful and efficient. I really appreciate The way she helped me out"
"Thank you so much for the 5 stars, Anthony! We truly appreciate your feedback and are always happy to help whenever you need us. "
Cathy Shaffer
August 17, 2026
"“Heather” & “Ruby” are the best! No matter what the situation, they’re always kind & patient. I’ve done comparisons & Star Farm is still has the best quote!"
"Cathy, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Colleen Steiner
August 14, 2026
"Rubi was very helpful With setting up an appointment For me and setting up someone to call my husband for a windshield replacement. She is really nice to talk with."
"Thank you so much for your wonderful feedback of us here at Valerie Tichy-Drummer’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Valerie Tichy-Drummer’s Insurance Team "
janet layton
August 13, 2026
"Val and her staff are the best. So helpful and nice. Great insurance and people to work with. Always there for me. 👍 tv"
"Thank you so much for the 5 stars, janet! We truly appreciate your feedback and are always happy to help whenever you need us. "
Susan Gibboney
August 11, 2026
"Everybody I deal with over at State Farm is very nice and always call back in a timely manner to answer. Any questions or solve any problems I have thank you for your help."
"Susan, thank you for the amazing review! Our Hemet insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Valerie Tichy-Drummer, your State Farm Agent "
Mike Hardy
August 4, 2026
"Heather Always treats my like I'm someone special. IT is hard to
get her on the phone sometimes...but she always takes care of me. If I could only get her to find me some homeowners/fire insurance!!"
"Thanks so much for the amazing review, Mike! We really appreciate your support here in Hemet. Just reach out anytime if you need us - we’re here for you. "
Heather Alexander
August 4, 2026
"Alma was very sweet. She helped me switch my insurance from my old car to my new car. She was very patient with me while I found what I needed to give her and she was very professional. She also gave me a quote for my new car that I was ALOT lower than I was expecting. Very grateful for that. Thank you so much Alma!"
"Heather, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Peter Davison - Music
July 21, 2026
"Xlnt company, been with them since 1999. I had some questions today and got all the answers I need! All of the agents are knowlegable and friendly. I had a hit and and they took care of the repairs quickly and it came out perfectly!"
"Thank you, Peter, for your positive review and for your loyalty all of these years! I really appreciate your business! Valerie Drummer"
David Holguin
July 14, 2026
"Alma has always been very professional and friendly to speak to, always a pleasure to work with her."
"Thank you for the amazing review, David! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Maritza Macias
July 13, 2026
"Came in to the office of Valerie Tichy today. Rebecca Baker was my agent. She is very helpful, she explained every question we had even if we asked it more than once. Thank you Rebecca. I do recommend this office friendly staff."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Marissa Nunez
July 9, 2026
"Very nice"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "